Privacy Policy

1. Introduction

CABLESOLUTION.NET, operating the website cablesolution.net, is committed to protecting the privacy of its users. This privacy policy explains how we collect, use, store, and protect your personal data in accordance with Moroccan Law No. 09-08 on the protection of individuals with regard to the processing of personal data.

2. Data Controller

Controller: CABLESOLUTION.NET

Address: IMM DES ARENES N7 RDC BD RAPHAEL - CASABLANCA MOROCCO

Email: contact@cablesolution.net

Phone: +212 667-058167

3. Data Collected

3.1 Identification Data

First and last name
Email address
Phone number
Delivery and billing address

3.2 Professional Data (B2B Customers)

Company name
ICE number
RC number
Tax ID (IF)
Position/Title

3.3 Browsing Data

IP address
Browser type
Pages visited
Date and time of connection
Cookies (see our cookie policy)

3.4 Transaction Data

Order history
Products viewed
Shopping cart

4. Purpose of Processing

Your personal data is collected and processed for the following purposes:

Order management and tracking
Delivery of ordered products
Billing and accounting
Customer relationship management and after-sales service
Sending newsletters and promotional offers (with your consent)
Personalization of your user experience
Improvement of our services and website
Compliance with our legal and regulatory obligations
Fraud prevention

5. Legal Basis for Processing

Contract execution: processing necessary for the execution of your order
Consent: for sending marketing communications
Legitimate interest: improvement of our services, fraud prevention
Legal obligation: retention of invoices, tax obligations

6. Data Recipients

Your data may be shared with the following recipients:

Our internal teams (sales, logistics, accounting)
Our service providers (carriers, host, payment service)
Administrative or judicial authorities in case of legal obligation

We never sell your personal data to third parties.

7. Data Retention Period

Data Type	Retention Period
Active customer data	Duration of business relationship + 3 years
Prospect data	3 years from last contact
Billing data	10 years (legal obligation)
Browsing data	13 months maximum
Cookies	13 months maximum

8. Your Rights

In accordance with Law 09-08, you have the following rights:

Right of access: obtain confirmation that your data is being processed and receive a copy
Right to rectification: have your inaccurate or incomplete data corrected
Right to erasure: request the deletion of your data
Right to object: object to the processing of your data
Right to portability: receive your data in a structured format
Right to withdraw consent: at any time for consent-based processing

To exercise your rights: Send an email to privacy@cablesolution.net with a copy of your ID. We will respond within 30 days.

9. Data Security

We implement appropriate technical and organizational measures to protect your data:

SSL/TLS encryption of data exchanges
Firewall and intrusion detection systems
Restricted data access on a need-to-know basis
Encrypted passwords
Regular and secure backups

10. Complaints

If you believe that the processing of your data does not comply with regulations, you can file a complaint with the CNDP:

CNDP - National Commission for the Control of Personal Data Protection

Corner of Boulevard Annakhil and Avenue Mehdi Ben Barka, Les Patios Building, 3rd floor

Hay Riad - Rabat, Morocco

Website: www.cndp.ma